What if you can save 15 minutes per customer request?
What can you get from Ubility?
Our mission is to give you a competitive advantage by eliminating time-consuming tasks with our powerful AI.
Ubility is an AI-powered platform that connects to your CRM and learns from the interactions between your customers and the customer care team before it starts understanding customer problems on its own and supporting your customer care team with the right solutions quickly and accurately.
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HOW DOES IT WORK?
The Ubility Platform is very simple and can be up and running in 4 simple Steps
Connect
Connect Ubility to your CRM system. Connectors are available for Salesforce, Microsoft Dynamics, Zendesk or Service Now (Custom integration services can be provided)
TEACH
Once connected allow Ubiltiy to classify all the data in your CRM related to your Customer Service Records.
LEARN
Once the Data is ready, Ubility is ready to start handling your support cases. We will put it in Learning mode initially to ensure accuracy in the results provided.
GO Live
Once the teaching and learning phases are done Ubility will be ready to support your Customer Support Agents solve any incidents in a matter of seconds vs. hours.
Integrations
PRICING
Knowledge AI
Free for Life
A Solution that will point the customer service agent to the right knowledge base articles depending on the received tickets.
AI Assist
Starting $10.00/Agent/Month
A Solution to fully automate the process of receiving customer support tickets from different channels, categorize them, find the solution and prepare the response. AI Assist includes:
Knowledge AI
Virtual Agent
Conversational Modelling
Smart F.A.Q
AI Help-Page
Enterprise Assist
Price to be determined
A scalable and analytics driven solution built for organizaitons with huge customer support teams. Enterprise Assist will fully automate the process of receiving customer support tickets from different channels, categorize them, find the solution and prepare the response.
Enterprise Assist includes:
Knowledge AI
Virtual Agent
Conversational Modelling
Smart F.A.Q
AI Help-Page
Advanced Analytics
Start Now for Free
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