Change of Address
A simple change to user information that takes time to be done
A simple automation follow that takes the request and updates the account in mere seconds
no errors and claims get finalized in a matter of minutes
User sends a request to change his address
AI model access the CRM and validities the user credentials
The CRM is updated with the new address
User gets a notification message informing him of the change to the address.
Trying to get the requests ready for everyone can fall victim to errors.
Automation flow that picks up the request, sends it to right channel and send the necessary information to clients.
Fast, efficient, time saving and satisfied clients.
A quite request is sent via E-mail
Zendesk CRM picks up the E-mail
Zendesk Trigger is activated
Ubility NLP picks up the request, identify it as a quote request and extract the product info
UbiRPA connects to Oracle and acquires the quote information
The Zendesk ticket is updated and the quote is sent to customer via E-mail
Time consuming task and prone to human error
An AI model that detects, analysis and finalize the claim in a matter of minutes.
no errors and claims get finalized in a matter of minutes.
User sends their claim via mail
AI Models picks up the request and analysis it and determine it is a claims request
a request is sent to check the CRM for the user credentinals
Claims Agent is notified and checks the claim and either approve it or reject it
user is notified regarding their claims request via mail