Human Resources

Reduce time to resolve from days to minutes

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Leave Request

Problem

A common HR request that everyone asks for but who will be given time off

Solution

Automation flow that takes factors into consideration and hands out the request accordingly

Impact

With this request automated, HR department can focus on more important task

The Process

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User sends his Leave request through Teams to the HR department.

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The AI NLP engine analysis the request and identifies it as a leave request.

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The manager regarding these matters will be notified and acquire his approval for the leave request.

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Regardless of the Manager decision the HRM is updated

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The User gets notified about his leave request via Teams

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Onboarding New Employees

The Problem

A long and complex process that can fall victim to human error

Solution

An automated IT RPA to automate the onboarding process from start to end

Impact

Smooth onboarding process

The Process

Send Request
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A request to add a new account is sent via Email

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AI NLP engine analyzes the user request and deduces that it is a request to add a new account

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The AI gets manager approval for creating a new account and start the onboarding process.

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With approval been given a new account is created and onboarding has begun

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The following is recorded onto the HRMS 

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The new employee will receive a new mail informing them of their account creation.

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Claims Processing

The Problem

Time consuming task and prone to human error

Solution

An AI model that detects, analyze and finalize the claim in a matter of minutes

Impact

No errors and claims get finalized in a matter of minutes

The Process

Send Request
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User sends their claim via mail

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AI Models picks up the request and analysis it and determine it is a claims request 

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a request is sent to check the CRM for the user credentinals 

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Claims Agent is notified and checks the claim and either approve it or reject it

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user is notified regarding their claims request via mail

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