Banking

Reduce time to resolve from days to minutes

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Claims Processing

The Problem

Time consuming task and prone to human error

Solution

An AI model that detects, analysis and finalize the claim in a matter of minutes.

Impact

no errors and claims get finalized in a matter of minutes.

The Process:

Send claims request
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User sends their claim via mail

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AI Models picks up the request and analysis it and determine it is a claims request 

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a request is sent to check the CRM for the user credentinals 

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Claims aagent
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Claims Agent is notified and checks the claim and either approve it or reject it

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user is notified regarding their claims request via mail

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Change of Address

Problem

A simple change to user information that takes time to be done

Solution

A simple automation follow that takes the request and updates the account in mere seconds 

Impact

Request done in mere seconds

The Process

Change of password request sent
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User sends a request to change his address

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access the CRM
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AI model access the CRM and validities the user credentials

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The CRM is updated with the new address

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User gets a notification message informing him of the change to the address.

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